Volunteer and Community Engagement Coordinator

Description

The Volunteer and Community Engagement Coordinator is responsible for coordinating Hidden Villa’s volunteer program and providing community engagement throughout the year. This full-time position reports directly to the Donor and Community Engagement Manager and is housed within the Development (Fundraising) Department. This position is integral to our community, volunteer and donor engagement activities.

Key Responsibilities

Volunteer Coordination (60%)

Oversee the process of onboarding volunteers into the organization, and connecting them to other relevant departments for further training
Facilitate volunteer groups such as teen, group and corporate volunteers with opportunities primarily on the farm, property, trails and in the garden during the weekdays and Saturdays. Activities may include mulching with woodchips, weeding, turning compost, landscaping, trail maintenance, or administrative projects.
Maintain regular communications with volunteers regarding updates, opportunities, and engagements
Collaborate with departments to organize enrichment activities, appreciation events, and community-building opportunities for volunteers
Communicate and collaborate across Hidden Villa departments to ensure volunteer needs and department needs are being met
Partner with local colleges, universities, and high schools to create college-sponsored internships and volunteer opportunities
Engage with local service-based nonprofit organizations to leverage shared mission and impact through volunteer opportunities

Community Engagement (20%)

Represent the organization at volunteer fairs, farmers' markets, and other offsite community activities
Maintain current and professional tabling materials and records for community engagement that adhere to Hidden Villa brand standards
Identify and pursue recruitment strategies to maintain and grow our team of volunteers and marketing outlets for Hidden Villa programming and engagement opportunities
Lead occasional farm tours or other educational programs for groups on weekdays or Saturdays
Serve as an ambassador for Hidden Villa, welcoming groups and community members
Work closely with Community Programs Manager and Coordinator to support weekend activities

Administrative and Donor Engagement (20%)

Create communications materials for social media, newsletters, and other reporting about volunteers and community engagement work
Update volunteer manuals and documents as needed
Respond to volunteer inquiries in a timely manner and with professionalism
Utilize database and other applications to track potential volunteers, maintain up-to-date volunteer hours, and engage with volunteer dashboard
Assist with planning, setup and takedown of donor engagement events

Other Duties:

Contribute to department and organizational strategic efforts
Occasionally support organization-wide weekend or evening events
Provide responsive, kind customer service to Hidden Villa program participants and guests
Other duties as assigned

Candidate Qualifications

Desired Skills, Experience and Qualities

2-3 years work experience in customer service, coordinating volunteers, coordinating programs, or organizing events
First-hand experience as a volunteer, preferred
Proven experience with community engagement such as tabling at events or providing customer service
Strong organizational and time management skills
Experience with scheduling, tracking metrics, reporting, and managing databases
Computer proficiency including email correspondence, document formatting and web-based applications; Google Workspace (docs, sheets) experience preferred
Excellent communication skills
Ability to work collaboratively in a nonprofit setting
Personal commitment to the values of diversity, inclusion and social justice
Must complete and pass a livescan background check

Physical Requirements

Regular and consistent attendance and the ability to sit at a desk and/or work outdoors for at least eight (8) hours per day and five (5) days per week
Physical ability to stand, reach, bend, kneel, stoop, climb, walk, hike uneven paths, crawl, push, pull, and lift items weighing up to 40 pounds

Hidden Villa considers a broad range of applicants from a wide variety of backgrounds. Please consider applying even if you do not meet all the desired qualifications above.

Terms of Employment

This is a full-time, non-exempt (hourly) position and is scheduled for 40 hours/week, Tuesday-Saturday with occasional evening work. The compensation for this position is $28.50 per hour. Some remote work is possible. This position is fully benefitted, including paid time off, health insurance and retirement. Because Hidden Villa is a youth-serving organization, all applicants will be required to complete a background check and Live Scan fingerprinting before hire. Due to the nature of Hidden Villa’s operations, work hours may vary.

How to Apply

Please email cover letter, resume and three professional references to [email protected].